Comments on: Superheroes of Social Media http://www.davidkspencer.com/2009/02/02/superheroes-of-social-media/ Thriving in the 21st century workplace Fri, 30 Jul 2010 12:12:20 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Alex P http://www.davidkspencer.com/2009/02/02/superheroes-of-social-media/comment-page-1/#comment-2626 Alex P Mon, 09 Feb 2009 22:35:33 +0000 http://www.davidkspencer.com/?p=243#comment-2626 Interesting post which put me in mind of a presentation I attended last week at the UK IIBA (International Institute of Business Analysis) meeting. Keith Harrison-Broninski was promoting his new book which explains how we approach business problems in the wrong way (esp those involving customer service). He was promoting a new way of looking at problems that allows us for example to structure communication by its purpose. We can use this to filter communication by its purpose so that we can choose what we want to view and prioritise. Not sure how easy this would be to achieve in practice but you might be interested in looking at his website (http://human-interaction-management.info/) or my account of his presentation (http://www.bamentor.com/2009/02/02/iiba-uk-chapter-meeting-on-28th-january-2009/). Sorry if this is long winded and I hope it's of interest :-) Interesting post which put me in mind of a presentation I attended last week at the UK IIBA (International Institute of Business Analysis) meeting.
Keith Harrison-Broninski was promoting his new book which explains how we approach business problems in the wrong way (esp those involving customer service). He was promoting a new way of looking at problems that allows us for example to structure communication by its purpose. We can use this to filter communication by its purpose so that we can choose what we want to view and prioritise.

Not sure how easy this would be to achieve in practice but you might be interested in looking at his website (http://human-interaction-management.info/) or my account of his presentation (http://www.bamentor.com/2009/02/02/iiba-uk-chapter-meeting-on-28th-january-2009/).

Sorry if this is long winded and I hope it’s of interest :-)

]]> By: Obiwankenobie http://www.davidkspencer.com/2009/02/02/superheroes-of-social-media/comment-page-1/#comment-2395 Obiwankenobie Mon, 02 Feb 2009 14:58:03 +0000 http://www.davidkspencer.com/?p=243#comment-2395 A big ten-four regarding your posts....so true. Hey..I'm one of those lucky bastards that doesn't have to work anymore, so I have more time to play. Having said that, you still have to restrict your usage. Honestly tho, it's always about seeking a balance. Can't sit in front of a computer all day reading info even when you're retired. My life is full to the brim and I enjoy ever minute. Cheers! Obiwan A big ten-four regarding your posts….so true. Hey..I’m one of those lucky bastards that doesn’t have to work anymore, so I have more time to play. Having said that, you still have to restrict your usage. Honestly tho, it’s always about seeking a balance. Can’t sit in front of a computer all day reading info even when you’re retired. My life is full to the brim and I enjoy ever minute.

Cheers!

Obiwan

]]>